If you purchased your phone independent of a mobile provider, you should be able to check whether your device is 4G LTE (with VoLTE or HD Voice) enabled by checking your phone's settings or user manual, or by searching your phone's model number on the internet, to determine whether you need to purchase a new device or install a software update. Some devices may only require a software update to enable VoLTE (HD Voice) or other advanced services. You may need to upgrade to a newer device to ensure that you can stay connected, and carriers may be offering discounted or free upgrades to help consumers who need to upgrade their phones. Some carrier websites provide lists of devices that will no longer be supported after 3G networks are shut down. It is important to plan now so that you don't lose connectivity, including the ability to call 911. What do I need to do?Ĭontact your mobile provider or consult your provider's website for more information about their 3G retirement plan and whether your phone, or other connected device, may be affected. Carriers may begin retiring parts of their networks sooner. Note: These are dates for completing the shutdowns. In addition, international visitors to the United States with 3G phones will be affected and are urged to plan accordingly. Many carriers, such as Cricket, Boost, Straight Talk, and several Lifeline mobile service providers, utilize AT&T's, Verizon's, and T-Mobile's networks. If your mobile carrier is not listed here, you may still be affected. It also announced it shut down T-Mobile's 3G UMTS network as of July 1, 2022, but has not yet announced a shutdown date for its 2G network.
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